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How xh88 Handles Your Personal Information

When you open an account with us or use JazzCash, Easypaisa, or Raast to fund your wallet, you share information with xh88.

Account data handled securelyJazzCash, Easypaisa, Raast payment data protectedYour rights explained clearlyPakistan-based access, local law applies

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PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete your personal data, or if you have a question about how we handle payment information from JazzCash, Easypaisa, or Raast transactions, our support team handles privacy requests directly. Raise a data request through live chat, email, or your account dashboard and we will respond within the timeframe required under applicable local rules.

Team online

Live Chat

Start a chat session from your account dashboard to raise a data access or correction request. Our team picks up privacy queries the same way they handle account issues.

Email Support

Send your data request to our support email address shown in your account settings. Include your registered contact detail so we can verify the account before responding.

Account Dashboard

Log in and navigate to the privacy section of your account settings to review stored details, update contact information, or submit a formal deletion request.

HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

Keeping your account data in good shape is part of running a platform that Pakistan users can rely on. Below is a clear breakdown of our four core data practices — from how we handle cookies to how long we keep your records after an account closes.

Cookies and Session Data We use functional cookies to keep you logged in and remember lobby settings. Analytics cookies track page visits in aggregate — no personal identifiers are attached to those records.

Payment Data Security JazzCash, Easypaisa, and Raast transaction references pass through encrypted channels. We do not hold full wallet credentials — only the reference and amount needed to confirm a deposit or withdrawal.

Account Security Practices Login attempts are monitored. Unusual access triggers an OTP verification to your registered mobile number before the session is allowed to continue — a standard step your account goes through automatically.

Data Retention and Deletion Active account data is held while your account is open. After closure, records are kept for the period required under applicable local law, then deleted or anonymised. You can request early deletion via support.

What We Collect and Why It Matters

xh88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering — your name, contact details, and account credentials. When you deposit via JazzCash, Easypaisa, or Raast, our payment processor records the transaction reference and amount; we do not store your full wallet PIN or banking credentials on our

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servers. We also gather session data: device type, browser, pages visited, and time on site. This helps us detect irregular account activity and keep your session secure. We use cookies to maintain your login state and remember your lobby preferences. None of your personal data is
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sold to third parties. We may share transaction references with payment processors strictly to process or reconcile deposits and withdrawals. Where local law in Pakistan or other eligible regions requires disclosure to regulatory bodies, we comply with that obligation. You can request a copy of the
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data we hold on your account at any time by contacting our support team. Retention periods follow applicable local law — account data is held while your account remains active and for a defined period after closure, after which it is deleted or anonymised.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on xh88

These are the questions we hear most often about data, account privacy, and how we handle payment information. If yours is not covered here, reach us via live chat or account settings.

We collect your name, contact details, and login credentials at registration. Once you deposit via JazzCash, Easypaisa, or Raast, the transaction reference and amount are also recorded against your account.

We do not sell your data. Payment processors receive only the reference data needed to clear a transaction. Disclosure to regulatory bodies happens only where local law in Pakistan or eligible regions requires it.

Log in, go to account settings, and use the privacy request option — or contact support via live chat or email. We will verify your identity and respond within the timeframe applicable local rules require.

Yes. Submit a deletion request through your account dashboard or via support. We will remove or anonymise your data after the retention period required by applicable local law has passed.

We use functional cookies to maintain your login and preferences, and analytics cookies in aggregate form. You can adjust cookie settings in your browser, though disabling functional cookies may affect your account session.

No. Your wallet PIN and full credentials are never stored on our servers. We record only the transaction reference and amount passed by the payment processor to confirm the deposit or withdrawal.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How xh88 Handles Your Personal Information

Reach Us About Your Data

Live Chat

Email Support

Account Dashboard

Data Handling, Cookies, Security and Retention

Common Questions About Your Privacy on xh88

01 What personal data does xh88 collect when I open an account?

02 Does xh88 share my data with third parties?

03 How do I request a copy of the data xh88 holds on me?

04 Can I ask xh88 to delete my personal data?

05 How does xh88 handle cookies and can I turn them off?

06 Is my JazzCash, Easypaisa, or Raast wallet PIN stored by xh88?

Privacy Policy

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